Shipping policy

Kinkri Shipping Policy

Last Updated: 05.08.2026

Thank you for shopping with Kinkri. We are committed to delivering naturally sourced products from our farm to your doorstep with care and transparency.

1. Order Processing

All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day. During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping & Delivery

We currently deliver to serviceable pin codes across India through our trusted logistics partners.
Estimated delivery timelines:
• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Locations: 5–10 business days
Business days exclude Sundays and public holidays. Delivery timelines are estimates only.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment. Kinkri may offer free shipping on qualifying orders during promotional periods.

4. Order Tracking

Once shipped, you may receive tracking details via email, SMS, WhatsApp, or any other communication method associated with your order.

5. Delivery Attempts

Courier partners may attempt delivery multiple times. If the shipment is returned due to customer-related reasons, additional shipping charges may apply for re-dispatch. Any refund, if applicable, may be processed after deducting applicable shipping and handling charges.

6. Address Accuracy

Customers are requested to provide complete and accurate shipping information. Kinkri shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

7. Damaged or Tampered Packages

If possible, do not accept packages that appear severely damaged or tampered with. If accepted, take clear photographs before opening and contact us within 24 hours with your order number and photographs.

8. Delays Beyond Our Control

Kinkri shall not be liable for delays or failure to deliver arising from events beyond its reasonable control, including natural disasters, strikes, transportation disruptions, government restrictions, or other force majeure events.