Terms & Conditions

Terms & Conditions
Effective Date:  July 24, 2024
Introduction
Welcome to https://kinkri.net/(hereinafter referred to as the “Website”, “Site”, “We”, “Us”, “Our”, “Kinkri”), a leading global exporter of organic and sustainable products based in Jaipur, Rajasthan, India.
This Website is offered to users (hereinafter referred to as “You” or “Your”) conditioned on user’s acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). These Terms and Conditions govern your use of our Website.
By accessing or using our website you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing our website, placing an order, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or services.
2. Use of Website
EligibilityBy using our Website and its services, you represent and warrant that you are at least 18 years of age and that you have the right, authority and capacity to enter into and abide by the Terms and Conditions of this Agreement. Any person under the age of eighteen (18) years accessing the Website should do so only under parental guidance.

Account Creation
You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account details, including your password. You agree to accept responsibility for all activities that occur under your account.
Prohibited Conduct
You agree not to use our website for any unlawful purposes or to engage in any activity that disrupts the operation of the website, infringes on our rights or the rights of others, or violates any applicable laws or regulations. Prohibited activities include, but are not limited to:
• Uploading or distributing malicious software or content.
• Attempting to gain unauthorized access to our systems or data.
• Engaging in any form of harassment, defamation, or hate speech.
3. Product Information
Accuracy
We strive to provide accurate information regarding our products, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on the website are error-free, complete, or current. In the event of an error, we reserve the right to correct it and update the information without prior notice.
Pricing
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability.
Modifications
We reserve the right to modify or discontinue any product or service offered on our website without prior notice.
4. Orders and Payments
Order Acceptance
All orders placed through our website are subject to acceptance by Kinkri. We may refuse or cancel any order for reasons including product availability, errors in pricing or product information, or issues identified by our credit and fraud avoidance team.
Payment
We accept payment through various secure payment methods listed on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made through our website and authorize us to charge and change the payment method provided for your order.
Shipping
We ship products globally, subject to applicable laws and regulations. Shipping costs and delivery times will be provided at checkout. Delays in delivery due to unforeseen circumstances or customs clearance are not our responsibility. You are responsible for providing accurate shipping information.
Taxes and Duties
Depending on your location, additional taxes, customs duties, or import fees may apply. These charges are the responsibility of the buyer and are not included in the product price or shipping costs.
5. Returns and Refunds
Return Policy
Our return and refund policy is detailed on our Returns and Refunds page. Please review this policy before making a purchase. By purchasing from our website, you agree to adhere to our return and refund terms.
Non-Returnable Items
Certain items, such as perishable goods, personalized products, and opened items, may not be eligible for return or refund. These exceptions are specified in our return policy.
6. Intellectual Property
Ownership
All content on our website, including text, images, logos, graphics, and product descriptions, is the property of Kinkri or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes, provided that you do not modify, reproduce, distribute, or create derivative works based on the content without our express written permission. Any unauthorized use of our content may result in legal action.
7. Limitation of Liability
Disclaimer
Our website and the products offered are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You understand and agree that any material and/or data downloaded or otherwise obtained through use of the Website is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of such material or data.
You understand and agree that any information or service obtained through the Website is done at your own discretion and risk and that you will be solely responsible for any damage resulting from any transaction.

Liability
To the fullest extent permitted by law, Kinkri shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use our website, products, or services, even if we have been advised of the possibility of such damages.
8. SECURITY:
• We have employed highest possible security measures to protect your data which is stored with us. While we take all possible measures, you must immediately notify us at unnati@kinkri.net upon becoming aware of any unauthorized access, any illegal online activity or any other security breach pertaining to the Website, your Account or our Services and do everything under your control to mitigate the unauthorized access or security breach (including providing us the evidence and notifying appropriate authorities). You are solely responsible for securing your password. We will not be liable for any loss or damage arising from unauthorized access of your account resulting from your failure to secure your password.

8. Indemnification
You agree to indemnify, defend, and hold harmless Kinkri, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your use of our website, products, or services, or your violation of these Terms & Conditions.
9. Governing Law and Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, India.
Dispute Resolution
Before initiating any legal proceedings, you agree to attempt to resolve any dispute, claim, or controversy arising out of or in connection with these Terms through informal negotiations. If the dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration in Jaipur, Rajasthan, India, in accordance with the Arbitration and Conciliation Act, 1996.
10. Compliance with Laws
You agree to comply with all applicable local, state, national, and international laws and regulations when using our website and purchasing our products. This includes, but is not limited to, export control laws, consumer protection laws, and data protection regulations.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with the updated effective date. Your continued use of the website after such changes constitutes your acceptance of the new terms.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
13. Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
14. Entire Agreement
These Terms constitute the entire agreement between you and Kinkri regarding your use of our website and services, superseding any prior agreements between you and Kinkri.
15. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
• Email: unnati@kinkri.net
• Phone: +91 9650374047
• Address: Kinkri, 271 Mahaveer Nagar 2nd, Maharani Farm, Durgapura, Jaipur, Rajasthan, India